Is it a detrimental time to lend?
Canadians are suffering an affordability crisis - how should lenders react?
Opportunities in Serving the New-to-Credit Market
There are millions of “credit invisible” or no-hit/thin-file customers who have a clear need for various financial products.
5 Crucial Steps to Building a Lending Product
Remember when you had to be a bank to build financial products? With the explosion in API-driven technology and the increasing appetite of banks to partner with fintechs, now any company can!
How good does credit have to get?
Should lenders start using a more optimistic decisioning scenario?
Bold Predictions for 2021 - The Future of Lending
With COVID, things are more uncertain than ever before - so what does the future hold in 2021 for lenders?
Batten Down the Hatches: Preparing for the Downturn with a Data-Driven Approach to Debt Collection
They say that the water level drops precipitously in the moments right before a tsunami hits. For lenders, it feels eerily similar to this right now.
Surviving the Crisis - A Strategy for Cautious Re-entry for Lenders
Lenders, in the weeks immediately following the outbreak of COVID-19, have been in fully fledged crisis mode. Now, the attention is starting to shift to how to cautiously re-enter the market.
Brock and the Boat – A Tale of Servant Leadership
To thrive in a rapidly transforming digital world requires a different mindset than the past. A new leadership mindset has emerged, that of the servant leader. Yet, old habits are hard to break!
Awake Labs – Empowered Care for Autism
Awake Labs is building technology to empower people with intellectual and developmental disabilities to live healthier and more independent lives.
Are you wired for data-driven decision making?
Data-driven decision making is all the rage these days - so why are so many organizations still struggling to unlock the power of their own data?
Don’t Wait – How I walked away from a great job to pursue my dream
It has been exactly one year since I left Bay Street and the cozy confines of Capital One. It has been an amazing journey, but it was probably the hardest decision I’ve had to make in my life.
Preparing For The Downturn
September 15th, 2008. Do you remember what happened that day? I do. You may not recall the specific date, but if you were a risk professional or a financial services executive back then, you’ll...
Janitor on the Roof
When I was growing up, I went to a one-story school with a flat roof. Every recess, we would play games on the asphalt beside the school – games like handball and foot hockey. I can remember sittin...
The Elf on the Shelf – what my daughters have taught me about the power of optimism
I learn something from my daughters, Payton and Addison, every day. Their curiousity, their zestfulness, and their learning agility are such a huge inspiration to me. It is so amazing to see the sp...
The 3 books that helped shape me as a leader
We are always searching outside of ourselves for ideas and inspiration. There is so much great literature out there on leadership with more mediums than ever before – from blogs, to podcasts, to we...
I’m too busy to innovate today
I woke up one day and started heading into work, just like any other day. But as I was walking to the subway and thinking about my day ahead, I suddenly had this jarring revelation – I was stuck in...
Data-Driven Marketing – Do You Really Know What You’re Getting for Your Digital Ad Spend?
Digital ad spend is now a $300 billion a year business and growing, with Google and Facebook grabbing over half of that. That’s a lot of money. And as spend has increased, so has the demand for mor...
Artificial Intelligence – Moving Beyond the Buzzwords
Big data. Blockchain. And now, Artificial Intelligence. Mention these two words to a group of hard-core data scientists and you will more than likely elicit giggles. Yes, AI has become the biggest...
Why Is Change So Hard?
Futurist Alvin Toffler said, “Change is not merely necessary to life – it is life.” This is truer today than ever before. The rate of change is constantly accelerating, and all organizations are fa...